So, here's a conundrum maybe someone else in the universe has encountered:
We use Microsoft Word at work for word processing. Nothing unusual there.
Our record documents are Word documents converted to PDF via Adobe. Again, nothing unusual there.
But three times in the last two weeks, we've seen the PDF version of the document mess up something in Word -- and since the PDF is the record version, we have to revise the document so it can be used. Fortunately, two of the three instances I've mentioned got caught at the revision phase, so they haven't gone live yet.
What's odd is that in Word, everything appears hunky-dory. It's only in the rendering that things get messed up. I can't go into the details, but what we see is step numbering and cross references getting messed up.
I've looked on the Internet, of course, for others experiencing the same problem. And as with many things on the Internet, I'm able to find people who are experiencing other Word to PDF problems, but nothing exactly like what we're seeing.
So, anyone within the sound of my voice seeing similar problems? And more importantly, what did you do to fix them?
No comments:
Post a Comment